ESIC Hospital, Okhla
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Diagnostic-services

Patient will be received at the Registration Counter / Front Desk of the Diagnostic Facility.

Patient will present the request form COMPLETELY FILLED in all respects or inform about the Online Request for the investigation.

Registration duty staff will verify the form is completely and correctly filled or check the Online request in the System.

For routine examinations not requiring any preparation, patient will be registered and advised about the examination room and queue number.

For examinations requiring preparation or fasting, patient will be advised proper preparation for the examination.

For patients arriving with preparation or fasting, the same will be verified. Patient will be registered and informed about examination room and queue number.

When patient reaches his/her turn, he/she will be counseled about the investigation and explained the process to be followed. After the investigation, patient will be informed about the availability of the reports. Approved Turn Around Time for all Investigations are prominently displayed in the facility.

Important Information: For Radiological investigations, In case of female patient of child bearing age, i.e. 18-45 yrs, date of Last Menstrual Period will be ascertained to rule out any chance of pregnancy. If patient has any doubt about her pregnancy status, she will be referred back to treating clinician for advice.

If patient expresses confirmation of No chance of pregnancy, the same will be recorded in writing on the request form and got signed by her.

For examinations requiring administration of non-ionic contrast media, either intravenous or intraluminal, patient will be counseled about risks of investigation and necessary preparation. Consent form will be handed over for his understanding. Patient may revisit treating clinician for any clarification.

Date and Time of investigation will be communicated.

When arriving on appointed date, status of preparation, successful bowel movement, fasting status etc (as applicable) will be ascertained.

Status of pregnancy will be reconfirmed. Patient will be informed about examination room and queue number. Patient will be called from assigned examination room.

Patient will enter the Radiation area.

Important Information for HIV Testing - Facility of Pre and Post Investigation Counseling is available at the ICTC Facility.

Last updated / Reviewed : 2024-11-14

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निर्देश

आपको CPGRAM वेबसाइट पर निर्देशित किया जा रहा है। यदि आप पहले से पंजीकृत नहीं हैं, तो आपको CPGRAM पर पंजीकरण के लिए कहा जाएगा। पंजीकृत उपयोगकर्ता सीधे अपने CPGRAM यूजर आईडी और पासवर्ड का उपयोग करके लॉगिन कर सकते हैं।

  • 1. CPGRAM में लॉग इन करें
  • 2. "Grievance Detail"के तहत "Others/Not Listed/Not Known" का चयन करें
  • 3. "Ministry/Department" ड्रॉपडाउन में ESIC चयन करें
  • 4. "Subordinate Department/Office" में क्षेत्रीय कार्यालय का चयन करें
  • 5. शिकायत का विवरण दें .

Instructions

You are being directed to CPGRAM website. You would be asked to Register with CPGRAM if not already registered. Registered users can login directly using their CPGRAM user ID and password.

  • 1. Login into CPGRAM
  • 2. In section "Grievance Detail" select "Others/Not Listed/Not Known"
  • 3. In the "Ministry/Department" Drop Down Select ESIC
  • 4. In "Subordinate Department/Office" select the Regional Office
  • 5. Provide details of the complaint

Proceed