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Quality-certificates-accolades

Presentation of performance award to ESIC Hospital, okhla by The Honable Labour Minister on ESIC foundation day. ESIC Hospital Okhla was adjudged as runner-up amongst the best performing hospital in the ESI coporation (200 and above beds.)

This Hospital is ISO 9001: 2015 Certified. During the Annual Surveillance Audit, the Audit Team commented that the Organization has Implemented & Maintained the Quality Management Systems as per ISO 9001:2015 Standard Requirements.
 The following findings were observed during this Surveillance Audit.

• “The Organization is providing Medical services to insured persons and their dependent family members in case of sickness, Maternity, employment injury and any other injury as per the provision of ESI Act 1948, Hence all clauses  of ISO 9001:2015 standards are applicable to this organization. 
• Cleanliness & Housekeeping of New building is excellent.
• Effectiveness of Quality Management Systems is measured through Internal Audits and Management Review Meetings. 
• Issues/Risks are under control.
• Quality Objectives targets are achieved.
• No complaints from Interested parties during the year 2023-24.
• Interested Parties/Customers are satisfied.
• The organization is recommended for the Certificate of ISO 9001:2015 Standards. The Auditors observed in his comments that the hospital has very good infrastructure for patients. Patients were satisfied with the facilities provided by the hospital and systems which are implemented as per the ISO 9001:2015 Standards.

Last updated / Reviewed : 2025-01-15